Selected work
Case studies from a decade of designing services for equity.
A living archive...each case study blends research, design and implementation across health systems and communities.
01 · 2024 - 2025 · WHO · GENEVA
Innovation Self-Assessment Tool
Measuring how an organisation improves its innovation capacity.
A lightweight MEL instrument designed for WHO's LEAD Innovation Challenge - helping staff reflect on their innovation capability while giving the programme a practical way to measure change over time.
Innovation StrategyMELService DesignCapability BuildingRead case study
02 · 2018 - 2020 · UTTAR PRADESH, INDIA
Kangaroo Lounge Ecosystem
Reimagining Neonatal Care through the Kangaroo Care Ecosystem.
A scalable, human-centred service ecosystem that transformed Kangaroo Mother Care delivery across one of India's largest public health systems.
Service DesignBehaviour ChangeUX / InteractionImplementationRead case study
03 · 2023 - 2024 · DUBLIN, IRELAND
TS4TIC: Translational Simulation for Trauma-Informed Care
Designing an open-access toolkit for trauma-informed care in Irish acute hospitals.
Led the graphic design of an open-access toolkit and teaching aids guiding healthcare staff through a translational simulation approach to trauma-informed care in acute hospital settings.
Graphic DesignContent CurationSimulation FacilitationHealth EducationRead case study