Service Design · Global Health Innovation
Designing equitable services for the people health systems too often leave behind.
I'm Sarah Tanishka Nethan, a Service Designer and Global Health Innovation Specialist. For nearly a decade I've worked across Ireland, Switzerland and India, combining human-centred design, evidence-based research and systems thinking to reshape care for at-risk and under-represented populations.
What I do
Three practices, one commitment.
01
Human-centred research
Ethnographic clinical immersion, contextual inquiry, participatory research and behavioural insight.
02
Service & interaction design
Journey mapping, service blueprinting, prototyping, and end-to-end digital product design.
03
Health innovation & implementation
Design sprints, capacity building and adaptive implementation in complex health systems.
Selected work
Featured case study
2024 - 2025 · WHO · GENEVA
Innovation Self-Assessment Tool - Measuring how organisations improve innovation capacity.
A lightweight MEL instrument designed for WHO's LEAD Innovation Challenge - helping staff reflect on their innovation capability while giving the programme a practical way to measure change over time.
Collaborations
I have worked for, with, or at…
